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Terms of Service

Effective: March 1, 2025

Welcome to Aurema. These Terms of Service (“Terms”) govern your use of our AI-powered therapy and guided meditation platform. By using our services, you agree to these Terms.

Our Services

Aurema provides AI-powered mental health support, guided meditations, and wellness tools. Our services are designed to complement, not replace, professional medical treatment.

Important: Our AI therapist is not a replacement for licensed mental health professionals. If you’re experiencing a mental health crisis, please contact emergency services or a crisis hotline immediately.

Eligibility and Account Requirements

  • You must be at least 18 years old to use Aurema
  • You must provide accurate and complete account information
  • You are responsible for maintaining the security of your account
  • Each account is for individual use only

Acceptable Use

When using Aurema, you agree to:

  • Use our services for personal wellness and mental health support
  • Provide honest and accurate information during assessments
  • Respect the privacy and safety of other users
  • Follow guidance provided by our AI and human support team

You agree NOT to:

  • Share your account credentials with others
  • Attempt to reverse-engineer our AI technology
  • Use our services to harm yourself or others
  • Share inappropriate or harmful content through our platform

Health and Safety Disclaimer

Important Health Notice:

  • Aurema is not a substitute for professional medical or psychiatric care
  • Our AI cannot diagnose mental health conditions
  • Always consult licensed healthcare providers for serious mental health concerns
  • In case of emergency or suicidal thoughts, contact emergency services immediately

Subscription and Payment

  • Subscription fees are billed in advance on a recurring basis
  • You can cancel your subscription at any time through your account settings
  • Refunds are provided according to our refund policy
  • We may change subscription prices with 30 days’ notice

Intellectual Property

Aurema owns all rights to our AI technology, meditation content, therapeutic approaches, and platform features. You retain ownership of your personal information and session content.

Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Limitation of Liability

To the maximum extent permitted by law, Aurema shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Termination

Either party may terminate these Terms at any time. Upon termination, you will lose access to our services, but you may request a copy of your data within 30 days.

Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or through our platform.

Contact Us

If you have questions about these Terms, please contact us:

Email: legal@aurema.com

Address: Aurema Legal Team, [Your Address]